If you are following Cambridge United to Ipswich on Saturday see the information below. We hope it will help you on your journey. If you need more information the contact details are below
IPSWICH TOWN FOOTBALL CLUB
Address: Ipswich Town Football Club, Portman Road, Ipswich, IP12DA
Websites: www.itfc.co.uk Club
Telephone Number: 01473 400500
Ticket Office Number: 03330 050503
Supporter Liaison Officer: Elizabeth Edwards, firstname.lastname@example.org, 07968 876504, @ITFC_SLO
Disability Liaison Officer: Lee Smith, email@example.com, 01473 400556
Customer Services: firstname.lastname@example.org Twitter: @IpswichTown, @itfchelp
IF YOU HAVE AN HOUR OR TWO PRE-MATCH IN IPSWICH
The statue of Sir Bobby Robson is on Portman Road opposite the Cobbold Stand where away fans are located. Further along the road, diagonally opposite the club shop Planet Blue, you will find the statue of club legend Kevin Beattie which was unveiled on 18 December 2021. Diagonally opposite Kevin you will find the statue of another Town great, Sir Alf Ramsey. All three statues are the work of local sculptor Sean Hedges-Quinn. The stadium is just a short, 5-10 minute, walk to the town centre, with shops, cafes and restaurants. The waterfront area is around a 15-minute walk from the ground, with a yachting marina and a range of cafes and restaurants. Note that the only pub that officially welcomes away fans is the Station Hotel (details below). Many pubs and bars in the town centre are strictly home fans only (more info below), whilst others are more relaxed – this does vary from match to match though. Just beyond the town centre, 15 minutes’ walk from the ground, is the beautiful Christchurch Park, with a renowned art gallery within the Tudor mansion building. If you are staying longer then more information is given at the end of this guide.
HOW TO GET TO THE STADIUM Back in 2003, we hosted an England international v Croatia. On the England fans message board, someone asked “how do I get from the station to the ground?” The response was simple: “Come out of the station and look straight ahead. The ground is the oblong structure with floodlights at each corner.” • BY CAR The address is Portman Road, Ipswich, IP1 2DA. From Cambridge take the A14 all the way to the A14 / A12 junction at Copdock. Then follow the last few miles below. The usual journey time is between 1 hour and 1 hour 30 depending on traffic conditions. We generally recommend allowing at least an hour beyond the AA / Google / Sat Nav suggested journey time, as delays on the A14 are by no means unknown, and there are roadworks on the A14 in the Newmarket area. The last few miles Sat Navs vary in their recommended route into town, but whichever way you go, it shouldn’t take more than 15 minutes from the A14 to the ground. For those without Sat Nav, once you reach the junction of the A14 and A12, just south of Ipswich, take the A1214 (London Road) for a couple of miles into town. As you approach the town centre area, there is a Sainsbury’s supermarket on the left – at this point, go straight on past Sainsbury’s and then almost immediately right onto West End Road. Take the first left (after about half a mile) onto Sir Alf Ramsey Way and you’ve arrived. Note that the roads immediately behind the Cobbold and Sir Bobby Robson stands are closed about 90 minutes before the game, so to access the NCP car park on Portman Road you will need to continue on London Road, straight on to Handford Road and then turn right at a set of traffic lights onto Portman Road (if you miss the turning, just do a U-turn at the roundabout with Civic Drive, turning back onto Handford Road, then taking the first left into Portman Road).
PARKING Note: Car parks are likely to be very busy with a very large crowd expected.
There is no official stadium car park, but there is parking all around the ground. The closest is a large car park on Portman Road (right by the away end, post code IP1 2BP), which is likely to have space for this game up to maybe 90 minutes before kick-off. There are also large car parks on West End Road (5 minutes’ walk away, post code IP1 2DZ) and at the railway station (less than 10 minutes, postcode IP2 8AL). The town centre is less than 10 minutes’ walk, and has numerous car parks, as you’d expect. Being a town centre ground, most streets are controlled (residents only) parking, so free on-road parking tends to be at least a 20-minute walk away. As usual, the car parks nearest the ground are a bit slow to clear after the game – the further you park from the ground, the less likely you are to face lengthy traffic delays post-match. One good, if expensive, option is the railway station car park (it’s controlled by cameras, and the pay stations are by the entrance to the station - exit left onto Burrell Road / Ranelagh Road (B1075), then (after about a mile) left onto the A1214 to get out to the A14. Three car parking spaces are available for visiting disabled supporters. Spaces can be booked by contacting Ipswich Town's Disability Liaison Officer, Lee Smith, on 01473 400556. There is no charge for this parking but note that the spaces are on the opposite side of the stadium to the away turnstiles.
BY COACH Away coaches usually park in the West End Road car park, 5 - 10 minutes’ walk from the ground. The Station Hotel (away fans pub – see below) is just a couple of minutes away – go towards the bridge over the river, at the east end of the car park, turn right and you’ll find the pub the other side of the river, right opposite the railway station. It is possible to arrange a drop-off nearer to the stadium for fans with mobility issues – please contact Ipswich Town's Disability Liaison Officer, Lee Smith, on 01473 400556 in advance of the game to arrange this.
Note 1: Unless Greater Anglia announce an additional train service for this game, it is not possible to get back to Cambridge by train after the game, with the last train scheduled to leave Ipswich at 21:20.
Additional trains being laid on are very unlikely to be an option on the evening
Note 2: There is a scheduled train strike for Wednesday 5 October which will impact you if you were planning on staying in Ipswich overnight. On previous strike days there have been no regional trains running, with hourly services to London from Ipswich. Greater Anglia, however, do advise people not to travel on strike days. Ipswich station is only 5 to 10 minutes’ walk from the ground. As noted above, unless Greater Anglia announce an additional service, it is not possible to get back to Cambridge after the game. Also, there are unlikely to be trains running from Ipswich to Cambridge on Wednesday due to the train strike. It may be possible to travel on Wednesday via London, but do check train timetables once announced, noting that Greater Anglia advise people not to travel on strike days. If you do travel to the game by rail, trains leave Cambridge at 47 minutes past the hour (46 minutes for the 16:46 and 17:46), arriving into Ipswich one hour 15 minutes later. There are ticket checks on all mainline trains and ticket barriers at Ipswich.
OFFICIAL AWAY PUB The Station Hotel is opposite the station, and is the official away pub. It has a garden and TV screens, and up to four beers on handpump, mostly from the Greene King stable. Most pubs immediately around the ground are for home fans only, and few pubs around the town, if any, will welcome groups of away fans, especially wearing away team colours. As always, couples, families and older people will find it a bit easier to slip into a town centre pub for a quiet beer or two. Note that, on a match-by-match basis, police may designate other pubs in the town centre as home fans only. This is more likely nowadays as there have been a number of pub closures in the immediate area around the stadium. There is a FanZone marquee and entertainment zone at the stadium, but this is strictly open to home fans only. There are ticket checks at the door. Website thestationhotelipswich.co.uk/
NEED CASH? The nearest cash machines to the stadium are a 5-10 minute walk away, (a) at the railway station, (b) at the Cardinal Park leisure facility (which has a number of chain restaurants, plus a KFC and a McDonalds), and (c) throughout the town centre. Note that the stadium itself is now a cashless stadium, other than at the club shop and programme kiosks.
STADIUM • CASHLESS STADIUM As noted above, Portman Road is now a cashless stadium with the exception of the club shop, Planet Blue, and the programme kiosks where cash payments are still accepted.
MATCHDAY PROGRAMME The 68-page matchday programme, priced at £3.50, can be purchased outside the stadium from the blue, tardis-like kiosks. Cash payments will be accepted for programmes. Programmes are not for sale inside the ground.
SECURITY As at most away grounds, you can expect to be searched prior to entering the ground. Ipswich Town also uses a trained search dog and some stewards now wear body cameras. • BAGS Large bags will not be permitted to be taken into the stadium. By way of guidance, nothing larger than a standard carrier bag will be allowed. There are no facilities to leave bags.
SEATING Portman Road is a traditional ground, with 4 separate stands. The away end is blocks V1 and V2 of the Cobbold Stand, and for this game block E. This gives you a good side-stand upper-tier view of the action, though it is an older stand, which celebrated its 50th birthday last season. Ambulant disabled fans, who require limited stepped access, will be seated within block S of the lower tier of the Cobbold Stand – this is an away fans block. Ambulant disabled supporters wishing to sit in the upper tier can do so but please note that there is no lift access or accessible toilet facility in this area. As we do not have wheelchair spaces in the Cobbold Stand, wheelchair users are located with home fans in the Magnus Group West Stand. Four spaces are available • TICKETING Note that this fixture is all ticket for away fans, with no sales on the day. Adult tickets are priced at £27.00 for block V1/V2 and £30 for block E in the upper tier of the Cobbold Stand. Adult tickets for ambulant disabled fans (block S, Cobbold Stand) are priced at £23.00 with adult tickets for wheelchair users (Magnus Group West Stand) priced at £20.00. These tickets include a carer. Concession prices are available in all areas for Seniors over 65, under 23s and under 19s. Ambulant disabled supporters wanting to go in the upper tier pay the block V1/V2/E price. The away ticket office in Portman Road (next to the away turnstiles) will be open on matchday to deal with any queries.
ACCESSIBLE TOILET AND BABY CHANGING FACILITY Accessible toilets are on the concourse of the lower tier of the Cobbold Stand. A baby changing facility can be found in the ladies toilets in the lower tier of block E. •
HUNGRY OR THIRSTY? Note that all kiosks are cashless. Card and contactless will be accepted. Food and drink facilities are what you’d expect (pies, burgers, confectionery etc). Alcohol availability in the away end is determined on a match-by-match basis. Food and drink (alcohol if available) prices are as follows:
SMOKING POLICY Portman Road is a no smoking stadium. This includes e-cigarettes. Anyone found smoking will be ejected from the ground. For anyone considering leaving the stadium, note that no re-admission to the ground is permitted. •
FLAGS/BANNERS Subject to space, flags and banners are allowed in the away end. These will need to be fire certificated. For questions relating to this contact Neil McCluskey on email@example.com. •
MUSICAL INSTRUMENTS AND SELFIE STICKS Musical instruments and selfie sticks are not allowed in the away end. •
PYROTECHNICS As with all grounds and to comply with legislation, the use of pyrotechnics or even trying to get them into the stadium is a criminal offence and will not be tolerated. •
PUSHCHAIRS Pushchairs are not allowed into the stadium. No storage is available so they will need to be left in your car.
DISABLED FANS The Club has 10 radio headsets available to supporters with visual impairments ran through Soccer Sight, who provide dedicated descriptive commentary allowing the supporter to sit anywhere in the stadium. If you would like to reserve headsets or you have any special requirements please contact Ipswich’s Disability Liaison Officer Lee Smith on firstname.lastname@example.org or 01473 400556.
STAMP IT OUT Racism or discrimination of any form is not OK, ‘Not Today or Any Day’ and supporters are reminded that instances of discriminatory or prejudiced behaviour will not be tolerated at any EFL game.
Ipswich Town Football Club takes a zero-tolerance stance on any form of racial, homophobic or prejudiced behaviour. Supporters can report any incident instantly that they feel needs attention by texting the anonymous ‘Stamp it Out’ number on 07834 439429 (standard text rate applies). All reports will be handled in the strictest confidence. You can also report any discrimination or anti-social behaviour to Kick it Out using the Kick It Out app which is available to download from the App Store or Google Play, or via: Facebook /kickitoutofficial; Twitter @kickitout; email email@example.com; phone 0800 169 9414. Alternatively, our customer services can be contacted on firstname.lastname@example.org.
If you prefer to travel independently the following sites may help you to organise your trip -:
Train -: TRAIN INFORMATION
Rail works-: NETWORK RAIL
Coach -: NATIONAL EXPRESS
Weather -: BBC WEATHER NEWS
Travel News -: AA TRAVEL NEWS
ROAD INFORMATION -: NATIONAL HIGHWAYS
The information provided is done so in good faith and sourced from various websites.